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About Sussex Facilities Management

One Team. One Number.
Everything Covered

Sussex Facilities Management provides businesses in Sussex with a one-stop, full-service Facilities Management Solution that allows you to focus on your business.

The result? Less chasing, less risk and a building that simply works.

The Sussex Facilities Management Team with Mark Jackson
Mark Jackson of Sussex Facilities Management

Mark Jackson | Sussex Facilities Management Founder & Managing Director

MISSION STATEMENT

We offer Comprehensive Facilities Management

Facilities management should feel seamless, supporting your business rather than distracting from it.

For many organisations, however, it becomes time-consuming and complex – managing multiple suppliers, maintaining compliance and responding to issues that could have been prevented. Sussex Facilities Management was established to offer a better way:

Instead we offer a ‘pay as you use’ service, where you can use as many or as few services as you’d like.  One call solves it all.

Who are Sussex Facilities Management?

We are a one stop shop for all your facility’s needs, covering a huge range of commercial sectors, such as: healthcare, education, charity trusts, manufacturing, retail, food services, commercial offices and many more! 

Our local teams and supply network help keep travel to a minimum, support the communities we work in and contribute to a more sustainable way of delivering your facilities services.

Sussex Facilities Management
Highland House,
Albert Dr, Burgess Hill
RH15 9TN

When facilities are managed properly, businesses are free to focus on what matters most – growth, people and performance.

Why we're different

We offer Pay-As-You-Go and Full contract options for easily managing your facilities Management

SFM offer a Pay-as-you-go facilities management service, meaning we are there when you need us, with no tie-in contracts, or Full facilities management contracts where you can benefit from single monthly invoices with fixed monthly costs.

Whether you require a one-off visit or long-term planned maintenance, we will tailor our services to your needs, and if you have a great relationship with an existing contractor, we don’t want you to feel you have to move away from them, we will work with you for the additional services you require.

Our Standards

A proactive team with highest professional standards

We are committed to being straightforward to work with, clear in communication and accountable in execution. We take ownership of issues and consistently honour our commitments. As a result, clients can expect:

  • Consistent, reliable service
  • No unnecessary complexity

 

How we deliver is just as important as what we deliver.

The SFM Team

Our team takes a proactive approach – identifying and resolving issues before they disrupt operations and ensuring environments remain safe, compliant and fully operational.

What our clients say about us

We were looking for a provider who could not only deliver quality facilities management but also understand the importance of our community spaces.” said Michelle Peel, Commercial Director at Age UK WSBH.

“It’s crucial that our centres are welcoming, accessible and age-friendly. Older people rely on us for services, activities and connection so if things go wrong in our buildings, we need to be sure they’ll be resolved as soon as possible, so we can keep our doors open and be there for those who need us. SFM stood out for their values, their track record and the testimonials of clients who clearly trust them.”

Our Happy Clients

Why our clients stay with us

Sussex Facilities Management is proud to work with a wide range of organisations, from growing businesses and scale-ups to community-focused associations. Many clients have partnered with us for years, reflecting the trust built through dependable service and long-term relationships.

Our objective is simple – to ensure every client’s buildings are safe, compliant and running smoothly, providing complete confidence and peace of mind.

After switching to SFM, clients don’t just get jobs completed, they get:

  • Fewer issues slipping through the cracks
  • Clear accountability for every job
  • Confidence that compliance is under control
  • Time back to focus on running their business

Why choose Sussex Facilities Management

One call solves it all

Founded by Mark Jackson and Lee Wells in 2017, the company was built to provide small- and medium-sized businesses with a simpler, more dependable approach to facilities management.

This means a single point of contact and flexible service options tailored to each client’s needs – whether through pay-as-you-go support or structured contract solutions.

One call solves it all

We built Sussex Facilities Management to be the kind of partner businesses can rely on – consistent, proactive and always one step ahead.

— Mark Jackson, Managing Director

Environmentally Responsible.
Practices.

Sustainability is also an important part of how we operate. We work with clients and suppliers to promote environmentally responsible practices wherever possible, from reducing unnecessary waste and improving operational efficiency to supporting longer-lasting, cost-effective maintenance solutions.

Speak with the SFM team today

Your facilities management Sorted

 

No more follow-ups.  No more stress.

Just reliable, background service that keeps your space working for you.

Let’s talk about simplifying your operations today.