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Frequently Asked Questions

Got a question you want answered about the service we provide at Sussex Facilities Management? Check the list below to see some of our commonly asked questions and hopefully we’ll have an answer for you!

Commonly Asked Questions

We offer a pay as you go approach, contract-free with no monthly charges or service agreements.

Our service is provided specifically to your requirements and can cover every service we offer, or if you only need one service and are happy with your current providers, we are happy to provide just this service.

It means an arrangement where non-core business activities and services are looked after by us, so you don’t need to concern yourself about them, one call to us is all that’s needed.

Business is so competitive and your success may well depend on your ability to stay focused on your customers and what you deliver to them.

By leaving the management of your facilities up to us, you can remain customer focused.

Sussex Facilities Management offers you a contract-free, bespoke service.

The advantage of this is that you are not tied in to a contract but call us when you need us.

Look for a company like ours that can bring expertise and cost-effectiveness to you through sharing best practice and guidance.

Let us take on the task of ensuring that your facilities management is being properly and professionally carried out.

You can then concentrate on your all-important Customer Service! Call us when you need us, we are just a phone call or an email away.

Is managing your facilities and health and safety compliance taking up too much of your valuable time?

Are you thinking of employing someone to help you out? Do you have to search for contractor’s for every job required?

If the answer is yes or you feel the time is right to simplify your facilities then it is definitely worth investing outsourcing your facilities to SFM.

This will leave you focusing on your core business tasks and when you need us we are just a phone call/email away.

Whether you need a plumber to fix a leaky tap or you need a fire risk assessment undertaken, you call on us.

We offer an extensive range of services including plumbing, electrics, air-conditioning, fire risk assessment, first aid training, data cable installation and much, much more.

Please view the services section on our website for more information on the services offered.

It all depends on what you need, of course.

One of the main advantages of considering us is that we offer a no contract, bespoke service, tailor-made to your specific needs.

We have an excellent can-do attitude and a proven track record.

We will work closely with you and the management team to gain an in-depth understanding of your organisation.

Right from the outset we take into consideration your direction and your ambitions – in order to provide you with a tailor-made facilities management solution.

Teamwork, trust, transparency and open dialogue between yourselves and us is crucial.

We will be flexible around your service requirements and offer you a no contract, bespoke service that is focussed on your businesses specific needs.

We are a phone call or email away.

We will take on the responsibility of fulfilling your facilities management requirements, so that you don’t need to spend your valuable time finding a plumber to fix that leaking tap or someone to service your air conditioning unit.

The size of your business and upcoming project will determine the time saved but it will be considerable as everyone involved from SFM is qualified and experienced in the activities they undertake.

We aim to be very quick in responding to your needs.

Where it is an emergency we will always aim to get someone to you within 4 hours and for the rest of the services we will work with you to determine the best times.