In the heart of West Sussex, Sussex Facilities Management (SFM) stands as a testament to the power of local collaboration and community-focused service. Born from a partnership between two established local companies founded by Mark Jackson and Lee Wells in 2017, SFM was launched in 2019, merging the knowhow of two companies: a compliance-based and a partitioning business. Since then, SFM has carved a niche in the facilities management sector by offering tailored, flexible and client-centric solutions.

SFM was established with a set of five values in order to provide facilities management services that prioritise relationships, simplicity, flexibility, first time solution and care.

By combining the strengths and expertise of its founding partners Mark and Lee, SFM created a client-focused service that not only meets the operational needs of businesses but also aligns with the values of the community it serves. SFM’s client portfolio now includes partnerships with Sussex Wildlife Trust, Age UK West Sussex Brighton & Hove and Blatchington Court Trust within the third sector.

Sussex Facilities Management’s case study success

One of our first highly impactful projects was the complete office refurbishment of Avalara, one of the fastest growing and most trusted tax automation solution providers, based in Brighton. The project included installation of partitioning, installation of a staff kitchen and bar area, sourcing and installation of office equipment and fitting a waterproof carpet. You can see the full case study here: Avalara Case Study in 2019

Our approach to servicing every business’s needs

At SFM, we believe in the power of relationships. Our approach is built on understanding the unique requirements of each client and delivering solutions that are both effective and sustainable. Whether it’s a single office or multiple locations, we offer a comprehensive range of services, including:

• Building Maintenance: inside and out, plus covers anything from a picture being hung to a full fitout.
• Electrical Services: providing safe and efficient electrical solutions including single and three-phase electrical installation and support, EICR and PAT testing.
• Plumbing Services to address all installation and maintenance plumbing needs with professionalism and expertise.
• Air Conditioning Services: Installation and servicing for maintenance of comfortable indoor environments year-round.
• Compliance Services: including fire, legionella, racking, energy efficiency, electrical Risk Assessments including all related compliance activities so that businesses meet all regulatory requirements.
• Corporate Wellness programmes designed to promote the physical and mental health of your team, helping them feel more motivated, confident, and inspired. It’s because your business isn’t just about ensuring your workplace work efficiently, it’s your people that are the engine of a well-oiled organisation.

With many years of yoga practice and personal experience recovering from a work-impacting injury, Mark is a passionate advocate for wellness in the workplace. His journey has shaped our belief that healthier employees are not only happier but also more productive and resilient.

In line with our “One Call Solves It All” philosophy, clients can rely on us as a single point of contact for all their facilities management needs.

Sussex Facilities Management mission statement

Our commitment to the community

Being deeply rooted in Sussex, SFM is committed to supporting the local community. We prioritise using local resources and engineers, ensuring that our operations contribute positively to the regional economy and reduce environmental impact through minimised travel distances.

We further recognise the need to give back to our community, forming a partnership delivery with Local Energy Advice Partnership (LEAP), a national initiative that brings together the public, private and voluntary sectors to help people tackle fuel poverty and improve energy efficiency in homes across England. We’re proudly to be supporting LEAP’s efforts within West Sussex, Brighton and Hove to:

• Reduce energy bills for residents, providing education and installing energy efficiency measures
• Improve living conditions and health outcomes related to cold, damp homes
• Increase income for residents via benefits checks and tariff switches
• Refer vulnerable households to additional support services

Building more than just a service provider has always been our mission and we’re a dedicated partner invested in the success and wellbeing of all our clients. With a focus on quality, flexibility and community, SFM continues to lead the way in facilities management across the county.

For more information or to discuss how we can assist with your facilities management needs, feel free to contact our friendly customer service team for an informal conversation: 

📞 01444 812 171 
📧 admin@sussexfacilities.co.uk